Guides & research

What is an Employer of Record and How Does It Work?

Expanding your business internationally offers exciting growth opportunities, but the complexities of hiring in new markets can quickly become overwhelming. It’s an exciting time, but the road to global success can feel daunting when you’re suddenly faced with a mountain of paperwork.

Don’t worry—there’s a simpler way to make it happen. That’s where an Employer of Record (EOR) steps in. Think of it as your global hiring hack: the EOR takes care of the tricky stuff, so you don’t have to. No need to set up a local entity or worry about complex regulations.

In this article, we’ll explain the meaning of Employer of Record, how EOR services work, and why they’re crucial for businesses looking to hire internationally.

Understanding the Employer of Record (EOR) Model

Hiring talent internationally brings its own set of challenges—not just finding the right people but ensuring compliance with the local laws governing employment, payroll, and taxes. This is where the Employer of Record (EOR) model comes in.

An Employer of Record is a third-party organisation that handles all the administrative and legal tasks associated with hiring employees in a foreign country. While you retain full control over the employee’s day-to-day responsibilities, the EOR becomes the legal employer. This means the EOR handles local employment contracts, payroll processing, tax filings, and compliance with local labour laws, freeing up your business to focus on its growth objectives.

Employer of Record Meaning and Definition


Ever wish you had a local expert who could take care of all the tricky legal stuff while you focus on your business? That’s exactly what an EOR does. They’re your local guide, handling the nitty-gritty of compliance so you can focus on what really matters—your team’s performance and growth.

An Employer of Record (EOR) is an external organisation that acts as the legal employer for employees in a different country. Although your company directs the employee’s work, the EOR manages everything related to employment law, benefits, and payroll. This structure allows businesses to hire talent across borders quickly and efficiently, without needing to establish legal entities in each country.

Think of the EOR as the local expert that ensures your business complies with the labour laws of the employee’s country while allowing you to focus on their performance and integration into your company.

For instance, if a UK-based company wants to hire a software engineer in Japan, an EOR ensures the hiring process is compliant with Japanese law—handling employment contracts, benefits, and taxes—while the engineer works directly for the UK company.

This model gained traction during the early 2000s, with international business growth booming. Its popularity skyrocketed during the COVID-19 pandemic when companies needed to hire global talent for remote positions without setting up permanent local offices. According to industry research, demand for EOR services rose by 155% in 2020 alone.

According to a 2023 study, companies using EOR services can reduce the time and costs of entering new markets by as much as 60%, making it a preferred solution for fast-growing businesses.

Key Responsibilities of an Employer of Record


An EOR takes on a wide range of responsibilities, helping businesses hire internationally while remaining compliant with local regulations. Key functions include:
  • Payroll Processing: The EOR ensures employees are paid on time and in accordance with local laws, including wage calculations, deductions, and payment processing.

  • Tax Compliance: Filing taxes and ensuring compliance with local tax laws is a critical part of EOR services. The EOR handles this process to avoid penalties or compliance issues.

  • Legal Responsibilities: From employment contracts to termination procedures, the EOR ensures everything aligns with local labour laws.

  • Benefits Administration: EORs manage employee benefits like healthcare, retirement plans, and paid leave, ensuring that your workers receive the appropriate entitlements.

  • Onboarding and Offboarding: Whether hiring new staff or handling terminations, the EOR manages the paperwork and compliance requirements at every step.
By managing these functions, an EOR allows businesses to focus on their operations while confidently expanding into new markets.

How Does an Employer of Record Work?

The EOR model simplifies international hiring by assuming all local employment-related responsibilities. Here’s how it works in practice:

  • Talent Identification: Your company identifies the employee you wish to hire.

  • Partnership with EOR: You partner with an EOR in the employee’s country to manage the local legal and administrative aspects.

  • EOR as Legal Employer: The EOR becomes the legal employer, taking care of payroll, benefits, and compliance with local laws.

  • Employee Integration: While the EOR manages the formalities, the employee works for your business as a full-time member of your team.

  • Ongoing Management: The EOR continues to handle payroll, taxes, and compliance, leaving you to focus on business growth.
Example: Imagine a tech company in the UK looking to hire a sales manager in Brazil. The company partners with an EOR that ensures the new hire is compliant with Brazil’s labour laws, including taxes and benefits. The UK company can focus solely on the employee's job performance without navigating the complexities of Brazilian law.

EOR vs. Setting Up a Local Entity


If you’ve ever thought about expanding globally but felt held back by the idea of setting up multiple legal entities, you’re not alone. This can be a huge barrier for many businesses. But here’s the good news—an EOR lets you bypass all that hassle.

A major benefit of using an EOR is that it eliminates the need to set up a legal entity in every country where you want to hire employees. Establishing a local entity can be costly and time-consuming, especially when expanding into multiple regions.
  • EOR: The EOR takes on the role of the legal employer, handling employment matters such as payroll and taxes. This allows businesses to hire international talent quickly without the need to navigate complex local regulations.

  • Local Entity: Setting up a legal entity gives your business full control over employees and operations but requires significant time and resources. You will also need to manage payroll, benefits, and compliance independently.
In short, the EOR model is ideal for businesses seeking a quick and flexible entry into new markets, while setting up a local entity is better suited for long-term, large-scale expansion.

Benefits of Using an Employer of Record

There are numerous benefits to partnering with an Employer of Record for your international hiring needs:

  • Quick Market Entry: An EOR allows you to hire employees in new countries within weeks, bypassing the lengthy process of setting up local entities.

  • Cost Efficiency: Avoiding the need to establish a legal entity can save your company significant operational and legal costs.

  • Compliance and Risk Mitigation: EORs ensure your business remains compliant with local labour laws, mitigating risks such as penalties and legal action.

  • Flexibility: Whether you're entering one country or several, an EOR allows you to scale your workforce without the administrative burden of managing local compliance.

Compliance and Risk Mitigation


Compliance with local labour laws is one of the biggest challenges of international expansion. Failure to adhere to these regulations can lead to fines, penalties, or even legal action. This is where the EOR model shines. EORs ensure your business complies with all local legal requirements, from tax filings to employment contracts.

For example, in countries like Germany, employment contracts must include specific termination clauses, while Brazil requires mandatory employer contributions to social security. An EOR manages these complex regulations, ensuring that your business remains compliant and avoids costly legal disputes.

Case Study: Playroll’s Global Expansion Success


One of the best examples of how effective Employer of Record services can be is Playroll, a global HR management platform. Since 2015, Playroll has leveraged its expertise to help businesses hire talent across more than 180 countries, all without the need for local legal entities. By partnering with local EOR providers, Playroll has streamlined international hiring processes, ensuring full compliance with local labour laws while efficiently managing payroll, employee benefits, and tax obligations.

Playroll's partnership with Employer of Record services has allowed them to expand quickly, providing businesses with a flexible solution to navigate global markets. This approach not only reduces operational costs but also enables companies to scale rapidly, without needing to invest heavily in local infrastructure.

Challenges of Using an Employer of Record

While EOR services offer numerous advantages, there are also a few challenges to consider:

Limited Control Over Employment Practices


Since the EOR is the legal employer, they manage key aspects like payroll and benefits. This can reduce your direct control over how these processes are handled, potentially creating inconsistencies across different countries.

Solution:

To maintain consistency, work closely with your EOR provider to ensure they fully understand your company’s standards and values. Set clear expectations around how payroll and benefits should be handled, and establish regular check-ins to ensure these processes align with your company’s practices.

Perceived Disconnect from Company Culture


Because employees are technically employed by the EOR, they may feel disconnected from your company’s culture. This can impact engagement and loyalty, especially if not addressed with strong internal communication and integration efforts.

Solution:

Bridge the gap by incorporating EOR-hired employees into your company’s culture as much as possible. Create opportunities for virtual team-building, ensure they’re included in company-wide initiatives, and provide regular updates and communication from leadership. This helps them feel part of the bigger picture, even if they’re employed through a third party.

With clear communication and well-defined expectations, you can not only overcome these challenges but also create a more unified, globally connected team.

Ideal Scenarios for Using an Employer of Record

An Employer of Record is an excellent solution for certain business scenarios, particularly when:

  • Expanding into Multiple Countries: When hiring in multiple countries simultaneously, an EOR enables quick market entry without needing to set up legal entities in each region.

  • Testing New Markets: If you want to test the waters in a new market without making long-term commitments, an EOR offers flexibility and low-risk market entry.

  • Hiring Remote Employees in Different Countries: For companies hiring remote workers across various countries, an EOR enables legal employment and compliance with local labour laws, without the need for a local entity.

  • Scaling Rapidly Without Administrative Overhead: For businesses experiencing rapid growth and needing to hire quickly in multiple regions, an EOR offers a streamlined approach to expansion without the administrative burden of setting up legal entities.

  • Managing Seasonal or Temporary Workforce Needs: If your business requires a temporary or seasonal workforce, an EOR simplifies hiring and compliance without the need for long-term legal commitments.

  • Navigating Complex Employment Laws: In countries with particularly complex or strict labour laws, an EOR ensures full legal compliance, reducing the risks associated with international hiring.
For instance, a software company exploring demand for its product in the Middle East could use an EOR to hire a small sales team. This approach allows the company to test the market's potential without committing to the costs and complexities of establishing a local entity, offering both flexibility and low-risk market entry.

Why an Employer of Record is the Key to Global Expansion Success

Expanding your business globally doesn’t have to be a logistical nightmare. With an Employer of Record (EOR), you can bypass the complexities of establishing local entities and instead focus on growing your business. An EOR becomes the legal employer of your international hires, handling everything from payroll and tax compliance to benefits and local labour laws—so you don’t have to.

In this article, we’ve covered the meaning and definition of Employer of Record, as well as how this solution streamlines global employment. Whether you’re looking to enter multiple markets or test the waters in a new region, an EOR provides the flexibility, speed, and compliance assurance you need. While there are some challenges, such as limited control over employment practices and cultural integration, the benefits far outweigh the drawbacks for most businesses.

Partnering with the right EOR unlocks rapid market entry, saves on operational costs, and ensures you stay compliant with local laws. It's no wonder that Employer of Record services are becoming the go-to solution for ambitious businesses looking to scale across borders. Ready to explore how this solution can work for your company?

At the ConnectaVerse, we make global hiring simple and seamless. Our tailored EOR solutions are designed to help your business scale internationally with ease. Whether you're expanding into one country or ten, our expert team and global partners are here to ensure your success.

Don’t wait—take the first step towards a hassle-free global expansion with a free consultation from the ConnectaVerse. Get in touch with us today to discover how we can support your global growth, reduce risks, and unlock new opportunities for your business.

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